General terms & conditions

SALES TAX

  • Maine residents note that 5% Maine State Sales Tax will be added.
  • Massachusetts residents note that the 6.25% MA State Sales Tax will be added.

MEMBERS DISCOUNT


Paid up members of the New England Electric Railway Society will receive a 10% discount off most items exclusive of any shipping and handling charge.

 

RETURNS


We will be glad to replace defective items. Returns for other reasons will be accepted, provided the item is in new and sell-able condition, and will be subject to a 15% restocking fee.

 

FRAUD PREVENTION

*Please be advised that all orders are subject to AVS (Address Verification Service) and CVV/CVC (Credit Card Verification Value/Code) matching with bank records.

Both AVS and CVV must match for completion of your order. 

If these numbers do not match, you will be contacted via email to verify your information.  If you do not respond to the email within (3) business days, your order will be refunded without further notice. 

We thank you for understanding our efforts to protect our consumers, guests and customers from Credit Card Fraud.

 

*Due to ever increasing credit card fraud and charge backs, we will no longer honor any orders where the cost of shipping is greater than the cost of the item(s) being purchased.

We hope you understand this preventative measure as we try to keep our costs and prices as low as possible.

If you would like an exception to either of these rules, please call our executive offices M-F 9am - 3pm est.

207-967-2800 Ext. 110

 

Thank you for supporting Seashore Trolley Museum with your purchase!