SALES TAX

• Maine residents note that 5% Maine State Sales Tax will be added.
• Massachusetts residents note that the 6.25% MA State Sales Tax will be added.

MEMBERS DISCOUNT

Paid-up members of the New England Electric Railway Society will receive a 10% discount off most items excluding any shipping and handling charges.  You must use the discount code at check-out.  Please contact us for the code if you need one.

RETURNS (30 Days)

We will be glad to replace defective items. Returns for other reasons will be accepted, provided the item is in new and sell-able condition and will be subject to a 15% restocking fee.

For more information, please see our Shipping & Returns Policy.

FRAUD PREVENTION

*Please be advised that all orders are subject to AVS (Address Verification Service) and CVV/CVC (Credit Card Verification Value/Code) matching with bank records.

Both AVS and CVV must match for the completion of your order. 

If these numbers do not match, you will be contacted via email to verify your information.  If you do not respond to the email within (3) business days, your order will be refunded without further notice. 

We thank you for understanding our efforts to protect our consumers, guests, and customers from Credit Card Fraud.

*Due to ever-increasing credit card fraud and charge-backs, we will no longer honor any orders where the cost of shipping is greater than the cost of the item(s) being purchased.

We hope you understand this preventative measure as we try to keep our costs and prices as low as possible.

If you would like an exception to either of these rules, please call our executive offices M-F 10 am - 3 pm est.

207-967-2800 Ext. 110

Thank you for supporting Seashore Trolley Museum with your purchase! 

Shipping Disclosure:  If you choose the incorrect shipping method for your item, you will be charged the difference for the proper shipping.  (For example, if you choose media mail and your shipment includes items other than books or DVDs, or if you choose a "small/medium" priority box that your item cannot fit into.)  Measurements of USPS Priority boxes are listed, so please read carefully.  Please see our full Shipping & Returns Policy.  Please feel free to call or email us with any questions or concerns!  We ship by priority mail and media mail only at this time. 

Media Mail may only be used for books and DVD's.  This does not include calendars, postcards, magazines, maps, etc.  If your order has a book or DVD in addition with other items, you cannot use media mail at checkout.  Please feel free to call with any questions regarding this policy.